Shipping policy
This online store is operated by Alchemy Attire LLC (bjmes). Visiting or purchasing from our site constitutes acceptance of all policies and Terms of Service below.
Order Processing
Orders are processed Monday‑Friday (excluding US public holidays). Standard order‑processing time is 2‑5 business days before shipment. Once dispatched, you will receive shipping‑confirmation email with tracking number.
Shipping Destinations & Delivery Times
We ship to United States and selected international territories. Delivery transit time varies by destination and carrier. International shipments may incur import duties, customs fees or local taxes; these are the responsibility of the receiving customer.
Lost / Damaged Packages
Please inspect parcels immediately upon delivery. Report damaged, defective or missing‑item orders to our email within 7 days of delivery and attach clear photos of product and outer packaging for investigation.
Modifications
We reserve rights to adjust shipping fees, processing times or carrier partners without prior notice. We are not liable to you or third‑parties for shipping‑service modifications, suspension or discontinuance.
Shipping‑Related Queries
Contact: kevinczakoher@hotmail.com | Phone +1 (702) 631‑9452